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We are doing our best to give you the convenience of ordering online and receiving your plants at home. We use fast delivery services and our own vans to provide you with a quick delivery service wherever you may be in the United Kingdom.
The Web orders department does not offer click-and-collect services. If you prefer to choose your plants, please visit our nursery where you can collect them immediately or arrange a delivery with our colleagues there.

Courier delivery services

Standard overnight delivery services

Standard overnight services are for orders of up to 30 kg and are provided by APC Overnight.

We dispatch orders from Monday to Friday, for delivery the following working day. Orders shipped on Fridays under this service are delivered the following Monday.

We do our best to send out your order within 5 working days, but it may be longer in our busy periods. Don’t worry, we will advise you by email when it’s being dispatched.

Please be advised that sometimes, due to factors independent of us or the courier company, delays can occur in delivery.

Pallet delivery services

For larger orders, weighing from 50 to 500 kg delivery services are provided by TPN (The Pallet Network).

We dispatch orders Thursdays and Fridays in low season and Monday to Friday in the busy season (spring).

We aim to dispatch within 4 working days from receiving the order. Usual transit for pallets is 2-3 working days, for delivery from Monday to Friday. A dedicated day service is available for selected postcodes. Please get in touch with us for details.

London orders

London orders

For large orders (more than 100 kg or tall and heavy plants), we try to use our own vans for delivery. This service is available for selected postcodes in Greater London Area and Surrey, within a 50 mile radius from our nursery.

The delivery service is a same day service, plants being loaded in the morning and delivered to you by 4 PM on the day, however it may take a few working days to dispatch your order.

Please be advised that plants delivered using these services are delivered loose, with minimal packaging.

Same day express courier

For urgent deliveries to selected postcodes in Greater London Area, when our vans are not available, we can employ external express couriers for delivery.

In order to request an express delivery, please get in touch with us for a quote.

Royal Mail delivery services

Vouchers

Vouchers are sent using Royal Mail Second Class service, the same day or the day after the order is received.

If you require a tracked service, please get in touch with us.

Small parcels

For small parcels (up to 2kg) we use Royal Mail 48h Tracked. The parcels are collected daily from our nursery and are fully tracked on Royal Mail’s website.

Please be advised that only certain products can be shipped via Royal Mail and we cannot provide additional support for tracking your parcel.

Deliveries outside the mainland UK

Please be advised that starting on 1st of January 2021 we are not able to deliver to Northern Ireland or European Union due to changes in phytosanitary and customs regulations.

For Scottish Highlands, Channel Islands, Isle of Man, and Isle of Wight we deliver using courier services. Logistic restrictions prevent us from offering overnight or next day services.

Most deliveries outside mainland UK are 3-7 days transit. We may withhold deliveries to these areas if the weather conditions would adversely impact the plants being shipped, or if the courier informs us about such restrictions.

Due to high costs, the service is not available online at checkout. Please contact us in order to get a quote for delivery.

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UK wide delivery (restrictions apply)
Quick dispatch 2-4 working days
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